Employee complaints
From the Trib website: 101. I have physically witnessed attendants at the Montrose blue line stop SLEEPING in the booth...can we say "Pathetic"?
Please call 1-888-YOUR-CTA if you see this happening, with the time and location. If you can get the employee badge number, the railcar number or the bus number, that is also helpful. Incidents like this give a bad name to the thousands of CTA employees who work hard every day under pretty stressful conditions. We know that our success depends on good customer service, but we need you to help keep us on the right track.
Please call 1-888-YOUR-CTA if you see this happening, with the time and location. If you can get the employee badge number, the railcar number or the bus number, that is also helpful. Incidents like this give a bad name to the thousands of CTA employees who work hard every day under pretty stressful conditions. We know that our success depends on good customer service, but we need you to help keep us on the right track.
posted by Carole Brown | 4/16/2005 12:33:00 AM
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